Managing subscriptions has become a part of modern life, and while many services are useful, some may outlive their purpose. This is especially true for platforms like NeighborWho, which provides property records, neighborhood details, and public data. If you’re no longer in need of these services or feel that the cost outweighs the benefits, you might be looking to cancel your NeighborWho subscription. Whether you’re frustrated by recurring charges or simply want to avoid auto-renewals, understanding the process is crucial to saving time and money.
The NeighborWho cancelation process isn’t as straightforward as some users might hope. Unlike services with a one-click unsubscribe option, canceling requires contacting customer support, either by email or phone. Some users have also reported challenges when trying to stop their subscription cancel process after the trial period ends. This guide will explain every step of the way to help you navigate the cancellation process without stress, ensuring you don’t face unexpected charges.
In addition to learning how to unsubscribe NeighborWho, you’ll also discover how to request refunds, delete your account, and remove your personal information from their database. By following this comprehensive guide, you’ll have all the tools necessary to manage your subscription and explore alternatives if needed. Whether you’re dealing with NeighborWho unsubscribe frustrations or privacy concerns, this article has you covered.
How NeighborWho Works
NeighborWho is a platform designed to provide public records about properties, neighborhoods, and people. Its key selling point is simplicity, offering users an easy-to-navigate interface where they can input an address and retrieve detailed information. This might include ownership history, zoning details, contact information, and more.
The service appeals to those looking to research properties or their neighborhoods. Realtors, homebuyers, and even curious individuals use it to gather valuable insights. However, like many public records services, NeighborWho operates on a subscription model, which has led to complaints about recurring charges and the difficulty of cancellation.
A significant issue users face is that NeighborWho’s services are bundled into a recurring monthly plan. These plans auto-renew unless actively canceled, which has caused frustration for those who didn’t fully understand the terms when signing up.
NeighborWho Subscription Plans and Charges
Understanding NeighborWho’s subscription structure is crucial before delving into how to cancel it. NeighborWho primarily offers a trial period and two recurring subscription plans. Here’s a breakdown:
| Plan | Cost | Features |
| 7-Day Trial | $1 | Limited access; auto-renews into full plan |
| Basic Monthly Plan | $27/month | Unlimited searches; standard reports |
| Premium Monthly Plan | $45/month | Extra features like expanded reports |
Important Notes:
- The 7-day trial is often misunderstood. Users are charged $1 but must cancel before the trial ends to avoid being billed $27 or more.
- Auto-renewal is standard, meaning your credit card will be charged unless you actively unsubscribe.
- Refunds are not guaranteed, but they’re sometimes granted for mistaken charges.
How To Cancel NeighborWho Subscription
Canceling a NeighborWho subscription isn’t always straightforward, but it’s achievable with the right steps. NeighborWho does not provide an online self-service cancellation option, so users must go through customer support. Depending on your situation, you can cancel via email, phone, or through a related service like BeenVerified.
Cancel NeighborWho Subscription via Email
One of the simplest ways to handle your NeighborWho cancelation is by emailing their customer support team. Start by composing an email to support@neighborwho.com, the official support address.
In your email, be sure to include:
- The email address associated with your account.
- Your full name and any account ID or billing information.
- A clear request to cancel the subscription.
- Optional: Your reason for cancellation.
Here’s a sample email template to use:
Subject: Request to Cancel NeighborWho Subscription
Dear NeighborWho Support Team,
I am writing to request the cancellation of my NeighborWho subscription. My account is registered under the email [your email address]. Please cancel my subscription effective immediately and confirm this cancellation via email.
If any further information is required, let me know. Thank you for your assistance.
Best regards,
[Your Full Name]
Once you send this email, wait for confirmation. Typically, NeighborWho responds within 1-3 business days. Keep this confirmation as proof.
Cancel NeighborWho Subscription via Phone
If you prefer to speak directly to a representative, you can call NeighborWho’s customer service team. Their support number is 1-866-202-7417, and they are available during standard business hours.
When calling, prepare the following details to expedite the process:
- The email address or username linked to your account.
- Your billing ID, which is often listed in your payment confirmation emails.
- A polite but firm request for cancellation.
Many users report that the process is quicker over the phone, but it’s crucial to ask for an email confirmation of the cancellation.
Cancel NeighborWho Subscription via BeenVerified
NeighborWho is part of the BeenVerified network, so if you signed up through BeenVerified, you may need to handle your cancellation through their platform.
To cancel:
- Log in to your BeenVerified account.
- Navigate to the “Account Settings” section.
- Select “Manage Subscription” and follow the prompts to unsubscribe.
Make sure to confirm that your NeighborWho services are also included in the cancellation.
How To Remove Your Information From NeighborWho
One of the biggest concerns for NeighborWho users is privacy. Even after canceling a subscription, your information may remain accessible. Fortunately, NeighborWho provides an opt-out option to remove personal data from its database.
To remove your data:
- Visit the NeighborWho Opt-Out Page on their website.
- Enter your details, including your name and the address you want removed.
- Submit the form and wait for confirmation.
Keep in mind that it may take several weeks for the removal to be fully processed. During this time, your data might still appear in searches.
How To Delete Your NeighborWho Account
Deleting your NeighborWho account is a necessary step if you want to permanently remove all your personal information, including billing details and search history, from their system. While canceling your subscription stops recurring charges, it does not automatically delete your account.
This means your data might remain in their database unless you explicitly request its removal. If privacy is a concern, taking the extra step to delete your account is crucial for ensuring your information is no longer accessible.
To start the process, you need to contact NeighborWho’s customer support directly, as there is no self-service option available for account deletion. You can email their support team at support@neighborwho.com or call them at 1-866-202-7417.
In your request, include details such as your account’s registered email address, full name, and any relevant account ID to help them verify your identity. Be specific about your request by stating that you wish to delete your NeighborWho account permanently, along with all associated data. Keep a record of your correspondence as proof.
It’s important to note that the deletion process might take time. NeighborWho may require additional confirmation to complete the request, and it could take a few weeks for your data to be fully erased from their systems.
During this period, ensure you monitor your email for updates or follow-ups from their support team. Once your account is deleted, you’ll receive a confirmation email. This final step guarantees that your NeighborWho account and all personal information are completely removed, offering you peace of mind regarding your digital privacy.
How To Request a NeighborWho Refund
Requesting a refund from NeighborWho can be challenging but not impossible, especially if you act quickly and provide valid reasons. Refunds are typically considered for specific situations, such as being charged after attempting to cancel your subscription, forgetting to cancel the trial period, or experiencing unauthorized charges.
To begin the refund process, you need to contact NeighborWho customer support via email at support@neighborwho.com or by calling 1-866-202-7417. Be prepared to explain your situation clearly and provide supporting details to strengthen your case.
When requesting a refund, it’s essential to include all necessary information to avoid delays. Provide your account’s registered email, the exact dates of the charges you’re disputing, and any relevant documentation, such as cancellation emails or receipts.
In your communication, emphasize that you’re seeking a refund due to a billing error or a misunderstanding regarding the subscription terms. Be polite yet firm in your request to ensure your concerns are taken seriously. For example, if you canceled your NeighborWho subscription but were still charged, mention the cancellation date and request a prompt resolution.
Keep in mind that NeighborWho refunds are not guaranteed, as the company’s policies prioritize upfront disclosure of subscription terms. However, many users have successfully received refunds by persisting and providing clear evidence of their claims. If your refund request is approved, it may take several business days to reflect in your account.
Always request a written confirmation of the refund for your records. While the process may take time, being thorough and proactive increases your chances of recovering charges tied to your NeighborWho cancelation.
Alternatives to NeighborWho
If you’re no longer satisfied with NeighborWho, there are other services you can try. These alternatives offer similar features but may have different pricing structures or privacy policies.
| Service | Features | Cost |
| BeenVerified | Background checks, people search | $26.89/month |
| Spokeo | Phone/email lookup | $19.95/month |
| Intelius | Property records, people search | $24.86/month |
Each alternative has unique strengths, so choose one that fits your needs and budget.
Conclusion
Canceling a NeighborWho subscription can feel overwhelming, especially if you’re unfamiliar with their cancellation process. However, with the right steps, you can successfully stop recurring charges and avoid further issues. Whether you choose to cancel via email, phone, or through services like BeenVerified, it’s crucial to act promptly and document all communications with NeighborWho customer support. This ensures you have evidence in case any disputes arise. Additionally, always request confirmation of your NeighborWho cancelation to protect yourself from unexpected billing.
Beyond canceling, take the time to address related concerns, such as removing your personal information or deleting your account entirely. These extra steps provide added security and ensure your data is no longer accessible through NeighborWho. If you believe you’re eligible for a refund due to billing errors or misunderstandings, don’t hesitate to contact their support team and request it. By following the guidance in this article, you’ll handle the NeighborWho unsubscribe process smoothly and regain control over your subscriptions.
Frequently Asked Questions
How do I unsubscribe from NeighborWho?
To unsubscribe from NeighborWho, you need to contact their customer support team directly. You can reach them via email at support@neighborwho.com or by calling their customer service number at 1-866-202-7417. In your message, clearly request the cancellation of your subscription and include your account details, such as the email address associated with the account. Be sure to ask for a confirmation of your cancellation to ensure your subscription is successfully stopped. If you’ve signed up for a trial, remember to cancel before it expires to avoid any unexpected charges.
How do I cancel a subscription?
To cancel a subscription with NeighborWho, you can either send an email to their support team or call their customer service line. Make sure to provide all the necessary details, such as your registered email address and any billing information, to help them identify your account. It’s essential to do this before your next billing cycle to prevent further charges. NeighborWho does not offer an automatic cancellation feature, so contacting customer support is your best option for unsubscribing.
How do I cancel my property log subscription?
If you have a subscription to Property Log through NeighborWho, the cancellation process is similar to their regular subscription. You’ll need to contact NeighborWho’s customer support via email at support@neighborwho.com or by phone at 1-866-202-7417. Make sure to mention your Property Log subscription specifically in your cancellation request. After providing your account information, request confirmation that your subscription has been canceled and that you won’t be charged again in the future.
How do I cancel my outside subscription?
If you’re referring to canceling an outside subscription with NeighborWho or one of their affiliated services, the process remains the same. You will need to reach out to customer support through email or phone. Provide details related to the specific service you want to cancel, whether it’s a property lookup, background check, or any other NeighborWho subscription. After your cancellation request is processed, make sure to ask for a confirmation to ensure your subscription is fully canceled and you won’t be billed again.
How do you remove yourself from NeighborWho?
To remove your information from NeighborWho, you’ll need to use their opt-out service. Visit their opt-out page and enter your personal details, including your name and address. Submit the form to request that your data be removed from their platform. The process can take a few weeks, and you may receive a confirmation once your data has been successfully removed. If you prefer a more direct approach, you can also contact customer support to request that your information be permanently deleted from NeighborWho’s records.
Salikh Korgay is the author behind Cyber Rised, a blog dedicated to exploring the latest trends in technology and cybersecurity. With a passion for breaking down complex tech topics, Salikh provides readers with practical guides and insightful commentary to help them navigate the digital world. From tech enthusiasts to professionals, Salikh’s writing empowers audiences to stay informed and secure in the fast-evolving cyber landscape.
